Refund policy

At Palmetto Screen Print & Embroidery, we understand that our customers value quality and satisfaction, and we take pride in our reputation of satisfied customers and quality items.

Due to the custom nature of our items, we are unable to offer any returns or refunds on any embroidered or printed items. This policy is in place to maintain the integrity of our products and to ensure that each item is crafted specifically for our customers.

Our primary goal is to ensure that our customers are happy with their purchases. If you encounter any issues with your order, we encourage you to reach out to us directly. Our dedicated team is here to assist you and will work diligently to resolve any concerns you may have. Your satisfaction is our top priority, and we are committed to finding a solution that meets your needs.

We appreciate your understanding of our policies and your support by shopping local! The support of our loyal customers is what keeps us going. Thank you for choosing Palmetto Screen Print & Embroidery, where quality and customer satisfaction go hand in hand.